Merit Recognized for Outstanding Government Technology Achievements by Global Tech

We are honored to have won The Global Tech Award in the Government Technology category, among other technology, innovation, creativity, and excellence trailblazers. The Global Tech Awards are prestigious accolades that honor outstanding technological achievements, emphasizing innovation, creativity, and excellence. The awards are open to businesses, organizations, and individuals worldwide and recognize those driving technological progress and shaping the future.  The rigorous judging process involves nomination review, expert evaluation, shortlisting, and final judging to select category winners.

The Global Tech Awards recognizes excellence in Government Technology (GovTech), honoring organizations, products, and services that significantly enhance government operations, services, and constituent engagement. Criteria for GovTech Awards include innovation, impact on government efficiency, user-friendliness, scalability, security, cost-effectiveness, sustainability, collaboration, accessibility, and customer satisfaction. Judges evaluate nominees based on these criteria and consider creativity, originality, and overcoming technical challenges. The awards highlight advancements in GovTech that drive positive outcomes and innovation in public sector technology solutions.

As we celebrate what this award truly means, a testament to our partners and shared missions, we’d like to highlight some key impact area insights that illustrate our unique government stories. States often face challenges when administering large-scale government programs in education, workforce development, and emergency management. Historically, these problems are compounded by outdated legacy systems and dito siloes that hinder effective program implementation.

Over the past six years, Merit has significantly aided over 20 states in serving their constituents better:

1. Grant Program Development for Student Success: Merit supports state agencies with software and expertise for managing education-enrichment grants.
   • Impact: Over $175 million in education enrichment grants were disbursed.
2. Emergency Response Logging for Reimbursement: During disasters like Hurricanes Idalia and Ian, Merit deployed technology and teams quickly to assist first responders with zone access, shelter management, time tracking, and reporting.
   • Impact: 6 million hours tracked for emergency responders’ FEMA reimbursement.
3. Connecting Skilled Workers with Jobs: Merit’s software helps workforce agencies, employers, and educators match students and job seekers with training and job opportunities, enhancing economic growth.
   • Impact: 7x growth in workforce organizations over the last three years.

Our customizable approach:

• Boots-on-the-Ground Support: Partners gain access to Merit’s technology, expertise, and deployment resources to consistently meet their goals.
  • Impact: 95% customer satisfaction score.
• Secure, Robust Platform: The Merit Data Platform, compliant with HIPAA and SOC2 standards, connects organizations and individuals, facilitating seamless credential management, verification, tracking, and reporting.
  • Impact: Ranked #1 by Experian for security.
• Configuration, Not Customization: Merit meets 75% of public sector needs through initial configuration, with 25% flexibility for unique program requirements, allowing quick delivery of complex programs.
  • Impact: Rapid implementation, with projects completed in weeks or months instead of years.

Continuing on Success for Years to Come

At our core, we strive to make a real difference for the people of America, and our partnerships with various programs have achieved just that. Our partners and constituents have provided positive feedback, including comments like “Merit is saving lives,” “Merit saved my business,” and “My child is now thriving.” State agency directors frequently say, “Merit saved the day.” We understand the time and effort state administrators invest in serving their constituents and are honored to support their most critical initiatives.

We are delighted to be recognized as the Global Tech Award winner in the Government Technology category. In 2024 and beyond, we aim to progress even further and expand our impact nationwide.

Further recognition can be found on the Global Tech Awards website.