Merit | Blog

New eBook: Digital Credentialing & The Future of Work

Written by Merit | Nov 8, 2019

Artificial intelligence, machine learning, and automation will undoubtedly impact the future of America’s workforce by making many jobs easier, and others completely obsolete. However, these technologies will have an uneven impact across each industry. Occupations in professional services (legal, science, academics), and “deskless” industries such as architecture, construction, plumbing, childcare, medical services, social work, and more, are more likely to see an increase in the number of available jobs.


Those jobs generally require one common thing: specialized training that is verified by professional licenses or credentials. In fact, 37 million professionals in the United States need licenses or certifications to do their jobs today – but how many of these professionals carry their physical licenses with them?

Any system that relies on clipboards, paper

 certificates, or plastic identification cards is ripe for modernization. Digital credentialing offers secure license issuing, management, and verification. “To replace cumbersome, paper-based credentialing systems with digital  technology is vastly more efficient,” says James Cuningham, Fire Chief at the North Collier Fire Control and Rescue District.

Download Merit’s eBook to learn more about the benefits digital credentialing can offer everyone in the credentialing chain, from issuers and holders, to the end verifiers.