Multi-department accountability at the Surfside Condominium Collapse Response

Overview

Merit’s Incident Management Team (IMT) and scanner/badging teams arrived on the site of the Surfside condominium collapse in Miami, FL within 18 hours of being requested and completed personnel badge printing within 23 hours. Merit provided and managed the equipment and operations of all Personnel and Site Access Systems, including a portal to register responders on the premises, printers to provide badges allowing site access and enabling accurate documentation of hours worked, as well as configurable scanners for controlled access to select site areas.

Merit’s live dashboard enabled critical scene safety, security, and accountability along with real-time reports of departmental resource-use rates. Recovery or rehabilitation status of response teams, the hours worked by first-responders, staff, volunteers, mutual aid, law enforcement, administrative support, and service providers, were digitally tracked and recorded.